How do I join?
Scan the QR code on a leaflet in branch to add a free loyalty card to your
phone wallet, or buy a physical fob in branch for 50p.
How does the loyalty programme work?
There are two parts to our loyalty scheme.
The first part allows you earn
one stamp for every qualifying coffee bought at full price, on the 11th
you will get a free one.
The second part rewards you for
what you have spent with us. For every
pound spent at Warings you will get 3 points which will add up every time you
come in and use your loyalty card. There
points continue to grow and can be used as money off as they convert to a cash
value.
You earn 3 points for each £1 of
eligible spending. Every 100 points is worth £1 towards an eligible purchase.
Can I take part without putting it in my phone wallet?
Yes. You can buy a fob from us for 50p, which works just like the phone
version. Our staff in branch can tell you how many stamps or points you have at
any time.
Why do you charge 50p for a fob?
Fobs cost us money to produce, so we ask for a small 50p contribution to cover
this. If you'd rather not pay, you can join for free by adding the loyalty card
to the wallet on your phone.
I can't add the loyalty card to my phone wallet. What should I do?
There are a few things to check:
1.
On an iPhone, make sure you're using Safari as
your browser. On Android, use Chrome.
2.
Check your junk or spam folder for your sign-up
code.
3.
Take a leaflet home and scan the QR code while
connected to your home Wi-Fi.
Still having trouble? Email us at
[orders@waringsbakery.co.uk]
with the email address you're trying to register with, and we'll help you get
set up.
Why didn't I get a stamp on my meal deal coffee?
Stamps are only given on coffee’s bought at full price, so coffees in a meal
deal or on any other offer or discount don't earn a stamp.
I forgot my phone or fob. Can I get my stamp added later?
Unfortunately not. Stamps need to be collected at the time of purchase and
can't be added afterwards.
How do coffee stamps
work?
You get one stamp for each
qualifying full-price coffee. After collecting 10 stamps, you can redeem a free
regular coffee on your next qualifying visit. The free coffee itself does not
earn a stamp.
Does tea or hot chocolate qualify?
No. Coffee stamps are for
qualifying coffees only.
How do I claim my free coffee?
Once you have 10 stamps on the 11th the coffee will go through free,
as long as you scan your loyalty card with us the till does the rest. Only one free drink can be claimed per
transaction.
Are extras included in my free drink?
Extras such as syrups, extra shots and alternative milks will be charged
as normal.
How can I check how many stamps and points I have?
If you use your phone wallet, your stamps and points are shown on your loyalty
card. If you use a fob, just ask a member of staff in branch to check this for
you.
I've lost my fob or it's stopped working. What happens?
You can buy a replacement fob for 50p. Please note that stamps on a lost or
damaged fob are not recoverable.
Can I use a fob and my digital wallet phone?
You can’t use both sadly we can’t manage this you will need to use one or the
other.
Can I use my loyalty card in all your Bakeries?
You can use your loyalty card in all of our Bakeries. We are unable to offer it at our pop ups in
Twyford and Hurst at this moment in time or online.
Do my stamps expire?
No they do not expire you can continue to collect the points and redeem when
you want to.
Can I share my stamps with someone else?
We will not allow stamps or points to be shared with other people.
What happens if I return a drink?
If a drink is refunded, the stamp earned on it will be removed. You need to scan the loyalty card during the
refund.
What do you do with my personal details?
Digital registration currently
asks for your name, month and year of birth, and postcode. Please read the My
Warings privacy notice for full information about how your details are used
which can be located here xxx
What will you do with my email address?
We will send you a welcome email
for the loyalty campaign and plan to send promotional emails when we have bonus
point days running or offers on certain items.
We will not email regularly, up to twice a month and no more.
How do I leave the loyalty programme?
You can delete their card from their wallet and ask for their details to be
removed by emailing orders@waringsbakery.co.uk .
